What are our trading hours? Monday to Friday - 1pm to 5.30pm Saturday - 10am to 2pm *Appointments are essential for Saturdays*
Are morning appointments available? Yes absolutely! Please call 1-2 days prior to when you would like to come in and we will schedule an appointment for you if available.
When should a bride start looking for a gown? We recommend any where from 8-12 months before the intended wedding date. This allows time for a brand new gown to be delivered in store; in the correct size or different colour for you.
How long do bridal gowns take to be delivered? Depending on the company anywhere between 4-8 months if everything runs smoothly. This is why beginning to shop 12 months ahead of time is a great idea as it will give enough time to find the perfect gown as stress free as possible.
Do I need an appointment to try on wedding gowns? Appointments are preferred - this means that we are able to spend more time with one on one with you to find your dream gown. It also ensures that a fitting room will be available for you to try gowns. Walk ins are still more than welcome - however a fitting room may not be available.
Who Should I bring with me? You are more than welcome to bring people with you, we encourage you to bring along people whose opinion you value and will help create a memory to last a lifetime. We also would like to note that we are a family friendly environment - you are most welcome to bring children with you. We will even pull out our toy basket to help keep the little ones happy!
What should I bring with me? Just your beautiful self - but if you do want to be super organised here are a few things you can do to help on the day: - Nude seamless underwear, - A pair of shoes that you know will similar to what you would wear on the day, - Basic make up so that you feel amazing too, - And lastly wear comfy clothes that are easy to get in & out of.
Do we offer Lay-By? Yes! We are very flexible in payment options which include lay-by & payment plan options. Our Lay-By time frame is up to 12 months to help make paying off your gown easier than ever. Bank transfer options are also available.
Do we hire gowns? Unfortunately due to high costs associated with cleaning & repairing gowns after they have worn we can not offer this service to our brides. We can however sell our gowns of the rack which are discounted very generously.
Do we sell pre loved gowns or offer consignment options? Unfortunately we currently do not offer this service - all of our gowns in store are brand new to be ensured its first memories are made happily with you.
What if i still have more questions? Please feel free to contact us via Telephone, email or instore. We are here to help as much as possible so please don't be shy to ask any questions - the only silly question is one not asked!